Privacy Policy
Effective Date:
At Veomaa, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how Veomaa collects, uses, stores and protects information when you visit our website, place an order, contact us or otherwise interact with our services.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Information You Provide
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Order and transaction details
- Information provided when contacting customer support
- Other information voluntarily provided by you
Information Collected Automatically
When you use our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Website usage information
- Pages visited
- Date and time of visits
- Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments
- Deliver products
- Provide customer support
- Respond to enquiries
- Send order-related communications
- Improve our products, website and customer experience
- Prevent fraud and unauthorized activity
- Maintain website security
- Comply with applicable legal and regulatory requirements
- Send promotional communications where permitted and applicable
3. Payment Information
Payments made through the Veomaa website may be processed through third-party payment service providers.
Veomaa does not intend to store complete payment card information on its own systems where payment processing is handled by an authorized payment gateway.
Payment information may be processed according to the privacy policies and terms of the respective payment service provider.
4. Cookies
Veomaa may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences and support relevant website features.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Sharing of Information
We may share relevant information with trusted third-party service providers where necessary to operate our business, including:
- Payment service providers
- Shipping and logistics partners
- Technology and hosting providers
- Website analytics and service providers
- Customer support providers
- Professional advisors or authorities where legally required
We do not sell your personal information merely for the purpose of selling personal data to third parties.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, meeting legal obligations and protecting our legitimate interests.
8. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including rights to access, correction, withdrawal of consent or other rights provided under applicable data protection laws.
To exercise an applicable right or raise a privacy-related concern, please contact us using the details below.
9. Children's Privacy
Our website is not intentionally directed toward children and we do not knowingly seek to collect personal information from children in violation of applicable law.
10. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those external websites and we encourage you to review their respective privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, business operations or applicable laws.
The updated version will be published on this page with the revised effective date.
12. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:
Email: customercare@veomaa.com
Phone: +91 8679008414
Address: Rein Healthcare, Flat No. 202, Shri Krishna Residency, Plot No. 207/159, Krishan Nagar Extension, Dehradun 248001