Terms & Conditions

1. About Veomaa

Veomaa is a skincare brand offering science-led skincare products designed for everyday skin concerns.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws, regulations or the rights of others.

You must not:

• Use the website for fraudulent or unlawful purposes.
• Attempt to gain unauthorized access to the website or its systems.
• Copy, reproduce, modify or distribute website content without permission.
• Interfere with the security or functioning of the website.
• Use the website to transmit harmful or malicious material.

3. Product Information

We make reasonable efforts to ensure that product descriptions, ingredients, images, pricing and other information displayed on the website are accurate and up to date.

However, product packaging, appearance or labeling may occasionally vary from the images shown online.

Please read the product packaging and usage instructions before using any product.

4. Product Usage

Veomaa products are intended for cosmetic and skincare use.

Individual skin types and responses may vary. Product information provided on the website is intended for general information and does not constitute medical advice, diagnosis or treatment.

If you have a known skin condition, allergy or sensitivity, consult a qualified healthcare professional before introducing a new skincare product.

5. Orders & Payments

All orders placed through the website are subject to availability and acceptance by Veomaa.

Prices displayed on the website are subject to change without prior notice. Any applicable taxes, shipping charges or other costs will be displayed during the checkout process where applicable.

Veomaa currently accepts prepaid online payments only.

Cash on Delivery (COD) is not available.

We reserve the right to cancel or decline an order in cases including but not limited to — suspected fraudulent activity, incorrect pricing, product unavailability or inaccurate customer information.

6. Order Confirmation

Once an order has been successfully placed, you will receive an order confirmation through the contact information provided during checkout.

An order confirmation does not necessarily constitute final acceptance if the order subsequently needs to be cancelled due to circumstances described above.

7. Shipping & Delivery

Orders are shipped to the address provided by the customer at checkout.

Delivery timelines displayed on the website are estimates and may vary due to factors including logistics delays, weather conditions, holidays, remote locations or circumstances beyond our control.

Customers are responsible for providing accurate delivery information.

8. Cancellation & Refunds

Orders are subject to Veomaa's Cancellation Policy and Refund Policy.

Please review these policies before placing an order.

Veomaa follows a no-refund policy for completed purchases, subject to the cancellation refunds described in our Cancellation Policy.

9. Intellectual Property

All content available on the Veomaa website, including text, photographs, graphics, logos, product names, designs, videos and other materials, is owned by or licensed to Veomaa and may not be reproduced, distributed or commercially used without prior written permission.

10. Third-Party Links

The website may contain links to third-party websites or services. These links are provided for convenience and Veomaa is not responsible for the content, availability or practices of third-party websites.

11. Changes to These Terms

Veomaa may update these Terms & Conditions from time to time to reflect changes in our business, website, products or applicable laws.

Any updated version will be published on this page with the revised effective date.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

13. Contact Us

For questions regarding these Terms & Conditions, orders or other concerns, please contact us at:

Email: customercare@veomaa.com
Phone: +91 8679008414
Address: Rein Healthcare, Flat No. 202, Shri Krishna Residency, Plot No. 207/159, Krishan Nagar Extension, Dehradun 248001